Privacy Policy
Last updated: 23 September 2026 · Patna, Bihar
1. Who we are
Cavora Technologies ("Cavora", "we", "us") is an independent custom software and automation company based in Agamkuan, Patna City, Patna, Bihar – 800008. This policy details our strict standards for data privacy, encryption, and protection across our website, custom ERPs, SmartDentist, and Dentivo.
2. Information we collect
Through our website inquiry form, we collect only necessary contact information:
- Name, phone number, and city/area when you request a demo or callback
- Selected business category (Furniture, Coaching, Dental Clinic, Lab, Custom ERP)
- Any specific requirements or feature notes you provide
Through custom business solutions (SmartDentist, Dentivo, and Retail ERPs), businesses input patient records, doctor case logs, student batch attendance, and billing records. This business data belongs 100% to you and your enterprise.
3. How information is used
- To schedule and deliver in-person demonstrations and on-site setup in Patna
- To operate and maintain your custom software, database, and staff accounts
- To transmit automated WhatsApp reminders, receipts, and recall alerts on your behalf
- To deliver ongoing security maintenance and direct developer support
4. Zero data selling guarantee
We maintain a strict zero data-selling policy. We never monetize, rent, or share your business records, customer contact lists, or patient data with any third-party marketers or data aggregators. Data is only processed through secure infrastructure (e.g. cloud database hosting and verified WhatsApp API messaging) strictly necessary to power your software.
5. Data retention & ownership
Website demo requests are retained only as long as required to assist your enquiry. Your operational database is maintained securely throughout your active subscription. If you ever choose to cancel, your complete ledger and database export will be handed over to you securely in CSV/Excel/SQL format.
6. Security & daily backups
We implement industry-standard database encryption, secure HTTPS transmission, and automated daily backups so your business, clinic, or lab never risks losing critical invoices, patient histories, or billing ledgers.
7. Your rights & direct contact
You have full rights to request data extracts, updates, or deletions at any time. For any privacy inquiries or data management requests, contact founder Alok directly:
alokkumar.in91@gmail.com
8. Registered address
Cavora Technologies
Agamkuan, Patna City
Patna, Bihar – 800008, India