Terms of Service
Last updated: 23 September 2026 · Patna, Bihar
1. Agreement
These terms govern your use of custom business software, SmartDentist, Dentivo, and bespoke automation solutions (together, the "Services"), provided by Cavora Technologies, Agamkuan, Patna City, Patna, Bihar – 800008. By engaging our services or using our software, you agree to these terms.
2. Description of service
Cavora Technologies develops, deploys, and maintains custom software tailored to local business workflows:
- Custom Business ERP & Automation: Tailored billing, inventory/godown management, udhaar ledgers, and student batch management for retail showrooms, coaching institutes, and local enterprises.
- SmartDentist: WhatsApp patient recall automation, appointment scheduling, and treatment records for dental clinics.
- Dentivo: Doctor-wise case ledgers, printable warranty cards, and lab expenses tracking for dental laboratories.
3. Setup and onboarding
Every software package includes initial configuration and hands-on in-person installation on your computers in Patna, Bihar. We personally conduct staff and team training until your team is fully comfortable running the software daily.
4. Pricing and payment terms
- Pricing is customized and quoted transparently based on your business requirements, branch count, and monthly messaging volume.
- Software deployment, setup, and subscription terms are agreed upon prior to live onboarding with zero hidden charges.
- All fees are quoted in Indian Rupees (INR) and are exclusive of applicable government taxes unless explicitly stated otherwise.
5. Subscriptions and renewal
Software maintenance and server hosting renew on an annual basis. We will contact you directly well in advance of your renewal date. Active subscriptions include ongoing maintenance, security patches, and direct developer support.
6. Acceptable use and data integrity
You agree to use the Services only for lawful business purposes and in compliance with WhatsApp’s messaging policies where automated alerts are utilized. You remain the sole owner of all customer, student, and patient records entered into the software.
7. Direct developer support
Support is provided directly by founder and lead engineer Alok via phone call, WhatsApp, and on-site visits in Patna:
alokkumar.in91@gmail.com
8. Limitation of liability
The Services are provided on a reliable commercial basis. To the extent permitted by law, Cavora Technologies is not liable for indirect loss or business interruption arising from third-party telecom/messaging network outages.
9. Contact and registered office
Cavora Technologies
Agamkuan, Patna City
Patna, Bihar – 800008, India
Email: alokkumar.in91@gmail.com